Documentation
Welcome to NubixPOS documentation. Here you'll find everything you need to get started and make the most of your point of sale system.
Initial Setup
Setting up NubixPOS takes just a few minutes. Follow these steps to get your store ready:
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Create your account
Sign up at nubixpos.com/register with your business email, then choose your currency in Settings.
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Add your business details
Enter your business name, address, and upload your logo. This information will appear on receipts and reports.
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Set up your products
Add your inventory manually or import via CSV. Include product name, price, cost, and initial stock quantity.
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Check your payment options
At checkout you can record Cash, Transfer, Card or a sale on credit to a customer.
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Start selling!
Open the POS screen and make your first sale. It's that simple.
Making Your First Sale
The POS screen is designed for speed. Here's how to process a sale:
- Click "New sale" or open Point of Sale from the menu
- Search for products by name or scan the barcode
- Tap a product to add it to the cart
- Adjust quantity with the + and - buttons
- Apply discount if applicable
- Select payment method
- Complete sale and send receipt
Point of Sale Features
Quick Search
Use the search bar to find products instantly. Type the first few letters of a product name, and matching items appear instantly.
Barcode Scanning
Connect a USB or Bluetooth barcode scanner or use your device's camera to scan products. This is perfect for retail stores with many SKUs.
Discounts
Create percentage or fixed amount discount codes under Discounts, then enter the code at checkout. Codes apply to the whole sale.
Inventory Management
Keep track of your stock levels effortlessly:
- Stock Alerts: See low stock on your dashboard and receive a daily email
- Low Stock Threshold: Set minimum quantities for each product
- Stock History: View all stock movements and adjustments
- Bulk Import: Import thousands of products via CSV
- Categories: Organize products into categories for easier management
Customer Management
Build relationships with your customers:
- Save customer contact information
- View purchase history
- Track outstanding debts and credit
- Send payment reminders on WhatsApp
- Reward customers with loyalty points
Reports & Analytics
Understand your business performance:
- Sales Dashboard: Daily revenue, transaction count, average sale value
- Top Products: See what's selling best
- Profit Analysis: Revenue minus cost of goods sold
- Staff Performance: Track sales by employee
- Hourly Trends: Identify peak business hours
Receipts
NubixPOS offers multiple ways to deliver receipts:
- WhatsApp: Send a secure receipt link (most popular in Africa)
- Print: Print to any printer your device can use, including 80mm receipt printers
- Save: Choose "Save as PDF" in the print window
Internet Connection
NubixPOS runs in your browser and saves to the cloud, so your device needs to be online to complete a sale. Items already in the cart and sales on hold are kept on the device if the page reloads.
Staff Management
- Cashier: sells, adds customers and sees their own sales
- Manager: also runs products, stock, purchases, reports, expenses and refunds
- Admin: also controls settings, staff and the subscription
Billing & Plans
Understanding your subscription:
- Free Plan: 30 products, 1 user, basic features
- Growth Plan: Unlimited products, 3 users, advanced features
- Pro Plan: Unlimited users, priority support
Change plan anytime from Subscription in the menu.
API Reference
For developers who want to integrate with NubixPOS:
Get a token by sending your email and password to POST /api/login. Contact us for full API documentation.
Need More Help?
Can't find what you're looking for? Contact our support team or visit the Help Center for more resources.